Returns & Exchanges

Returns

We accept returns within 14 days of delivery for eligible items.

To qualify for a return, items must:

• Be unworn, unused, and unwashed
• Be in their original condition
• Have all original tags and packaging attached
• Be free from stains, odors, or damage

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

Approved refunds will be issued to your original payment method within 5–10 business days.

Exchanges

Need a different size or color?

We accept exchanges within 14 days of delivery, subject to product availability.

To request an exchange, please contact our support team with your order number and the item you’d like to exchange.

Non-Returnable Items

The following items are not eligible for returns or exchanges:

• Final sale items
• Deals
• Customized or personalized products
• Products damaged through normal wear, misuse, or improper care

Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery. Include your order number and photos of the issue so we can resolve it as quickly as possible.

Return Shipping

Customers are responsible for return shipping costs unless the item received was defective or incorrect.

We recommend using a trackable shipping service, as FLM is not responsible for returns lost in transit.

How to Start a Return

To initiate a return or exchange, please contact our customer support team with:

• Your full name
• Order number
• Reason for return or exchange

Our team will provide further instructions for processing your request.

Contact Us

For any questions regarding returns, exchanges, or your order, please contact our customer support team through our Contact Us page.